๐ฆ Return & Refund
At Vendazo, we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, weโre here to help.
๐ Returns:
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Customers can request a return within 7 days of receiving the product.
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To be eligible for a return:
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The item must be unused and in the same condition as received.
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It must be in the original packaging.
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Items that are damaged due to misuse, wear & tear, or negligence are not eligible for return.
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Some items may be non-returnable due to hygiene or customization (e.g., underwear, personalized products).
๐ฐ Refunds:
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Once your return is received and inspected, we will notify you of the status.
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If approved, your refund will be processed to the original payment method within 5โ7 business days.
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Shipping charges (if any) are non-refundable unless the return is due to our error (wrong or damaged item).
๐ Exchange (if applicable):
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If you received a defective or incorrect item, we will exchange it at no additional cost.
๐ฉ How to Request a Return:
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- Order number
- Reason for return
- Photos (if applicable)
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Our team will guide you through the process.
โ Notes:
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Always retain your receipt or proof of purchase.
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We reserve the right to refuse returns that do not meet the above conditions.